Refund & Return Policy

Refund & Return Policy
At our store, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 14 days from the date of receiving your item to request a return.
To be eligible for a return:
The item must be unused and in the same condition that you received it.
The item must be in the original packaging.
You must provide proof of purchase (order number or receipt).
Non-Returnable Items
Certain types of items cannot be returned, including:
Used or damaged products caused by improper use
Items returned after the return period has expired
Certain hygiene-related items
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If your refund is approved:
Your refund will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear depending on your payment provider.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, please contact our support team.
Return Shipping
Customers are responsible for return shipping costs, unless the item received was defective or incorrect.